1. Information We Collect

We collect information in the following ways:

Contact form submissions

When you reach out via our website contact form, we collect your name, email address, phone number (if provided), and the content of your message.

Online store purchases

When you purchase through our online store (powered by Square/Talech), your name, email address, billing address, and payment information are collected and processed by Square. TLC Apiary does not store payment card details.

Email newsletter

If you subscribe to our email list, we collect your email address for the purpose of sending you updates, news, and offers from TLC Apiary.

Analytics

We use analytics tools to collect anonymized data about how visitors use our website — including pages visited, time on site, and general geographic location. This data does not identify you personally.

Cookies

Our website uses cookies to improve your browsing experience. You may decline non-essential cookies. Essential cookies required for the site to function cannot be disabled.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Process and fulfill online orders
• Send newsletters and updates you have subscribed to
• Improve our website and understand how visitors use it
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist in operating our website and business, including:

• Square / Talech — for payment processing and online store management
• Hostinger — our website hosting provider
• Google — for analytics and search console services
• Facebook — if you interact with our Facebook page or social plugins

Each of these providers operates under their own privacy policies and data protection obligations.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Email subscribers remain on our list until they unsubscribe.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Unsubscribe from our email list at any time using the unsubscribe link in any email

To exercise any of these rights, contact us at hello@tlcapiary.com.

6. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

7. Third-Party Links

Our website may contain links to third-party websites, including our online store and social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

11. Cookie Policy

This website uses cookies — small text files stored on your device when you visit tlcapiary.com. Here is a plain-language breakdown of what we use and why.

What are cookies?

Cookies allow websites to recognise your device, remember your preferences, and understand how you navigate the site. They do not give us access to your device or any personal information beyond what you choose to share.

Essential cookies

These cookies are required for the site to function and cannot be switched off. They do not collect personal data.

• wordpress_sec / wordpress_logged_in — set by WordPress to manage sessions for logged-in users
• wp-settings — stores your WordPress interface preferences

Analytics cookies

These cookies help us understand how visitors use the site so we can improve it. All data is anonymised and aggregated — no individual user is identified.

• _ga / _ga_* — set by Google Analytics (via Google Site Kit) to distinguish unique visitors. Expires after 2 years.
• _gid — set by Google Analytics to identify a session. Expires after 24 hours.
• sitekit_* — set by Google Site Kit for plugin functionality. Session-based.

Third-party cookies

When you visit our online store or interact with our Facebook page, third-party cookies may be set by those platforms. TLC Apiary does not control these cookies — please refer to the relevant privacy policies:

• Square / Talech — set when you visit our online store. See Square’s Privacy Policy.
• Facebook — set if you interact with our Facebook page or social plugins. See Facebook’s Privacy Policy.

Managing cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of this site. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies from being set

For guidance on managing cookies in your browser, visit aboutcookies.org.

Updates to this cookie policy

We may update this section as our use of cookies changes. The effective date at the top of this Privacy Policy reflects the most recent update.